FAQ
TUN Mode vs System Proxy 
- TUN mode creates a virtual network adapter on your device, intercepting and forwarding all traffic at the network (IP) layer. This ensures that all apps and services — even those that don’t support proxy settings — are routed through the VPN.
- Advantage → Full system coverage for all traffic.
- Limitation → Because it works at the routing level, connections may be less stable under certain devices or network environments.
- By attaching your system’s HTTP proxy directly to the VPN service, System Proxy offers a more stable and consistent connection.
- Advantage → Smooth, reliable, and stable performance.
- Limitation → Because some apps and websites do not support proxy mode, they may still be blocked in certain situations.
Why does the Chrome extension keep asking me to sign in when choosing a connection? 
If you’re being repeatedly asked to sign in when selecting a connection, don’t worry — this can be easily fixed.
Solution:
Simply log in again using your username and password. Once you’ve successfully signed in, the extension will automatically remember your credentials for that specific connection the next time you use it.
No further action is needed.
How to Fix the “VCRUNTIME140_1.dll Not Found” Error (for 5UF VPN) 
If you're seeing a “VCRUNTIME140_1.dll not found” error when launching 5UF VPN, don’t worry — this is a common issue and can be resolved quickly.
This error occurs when your system is missing a required component from the Microsoft Visual C++ Redistributable package, which is used by many Windows applications.
Follow the guide below to fix it safely and get 5UF VPN running again.
5UF VPN -How to Fix the VCRUNTIME140_1.dll Not Found Error (for 5UF VPN)
What does Global and Partial mean? 
Global:
This means all your internet traffic goes through our proxy servers to keep you safe and private.
But, you can choose certain IP addresses or areas (regions) where traffic will go directly without using the proxy.
Why Use This?
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Keep most of your browsing private and secure.
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Let trusted places (like your home or work network) connect directly for better speed and reliability.
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You decide which traffic uses the proxy and which doesn’t.
Partial:
This means most of your internet traffic goes straight to websites without using a proxy. This keeps things fast.
Only the websites or places you pick (by IP or region) will go through the proxy to stay private or access special content.
Why Use This?
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Fast internet for most sites.
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Extra protection only where you want it.
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You choose which traffic uses the proxy.
How to automatically open VPN on startup 
Mac
Learn how to set up startup applications on macOS.
Click here for detailed instructions
Windows
Master the steps to configure apps to launch automatically on Windows startup.
Click here for detailed instructions
Why does the “unlimited data” plan still have a limit? 
- Without limits, a few users may abuse the service (e.g. servers, heavy sharing), slowing others down.
- VPN servers cost bandwidth, which must be shared efficiently.
- Most “truly unlimited” VPNs silently limit users. We state it clearly.
Do I need a VPN when traveling to China? Can I use my international SIM card? 
- Roaming is very expensive — often $10–15/day
- Speed is usually limited and may have daily caps
- Not suitable for long-term or high-volume use
- Buying a local SIM card (e.g. China Unicom, China Telecom)
- Using a secure VPN to bypass the GFW
- Search: Google, Bing (EN), DuckDuckGo
- Social: Facebook, Instagram, Twitter, Threads, Snapchat, X
- Messaging: WhatsApp, Telegram, Signal, Messenger, Line
- Streaming: YouTube, Twitch, Spotify, Netflix (partially)
- Cloud: Google Drive, Dropbox, OneDrive, iCloud (partly)
- Email: Gmail, ProtonMail, Outlook (unstable)
- News: BBC, CNN, NYT, Wikipedia (EN)
Can I choose a custom spoofed domain? 
What is SNI spoofing and why do I need it? 
SNI spoofing replaces the actual domain with a “safe-looking” one (like bing.com) during TLS handshake to bypass domain-based restrictions. Useful when VPN access is blocked.
Does SNI spoofing work in all network environments?
Not always. Some advanced networks inspect TLS fingerprints or certificate data. SNI spoofing improves success rates but is not guaranteed.
Can SNI spoofing help save mobile data?
Some mobile carriers offer zero-rated data for specific domains (e.g., music or video apps). SNI spoofing may help you benefit from these packages.
Can I choose a custom spoofed domain?
YES.
Will SNI spoofing affect the VPN server I’m connecting to?
No. This only affects the domain name in the handshake phase. Your real traffic still goes to the selected VPN server.
What is SNI spoofing and why do I need it?
APP clicks the connection but no response 
Why does 5UF iOS App consume so much battery? 
5UF superVPN FAQ 
Q:和智能WEB代理的关系
此产品和智能web代理是互为替代或者是配合的产品,所添加的规则自动同步在同一个帐号下.
这些规则可以通过我们的网站控制台管理,也可以通过插件来管理,是同步的.
在一些不支持这个插件的环境下,可以继续使用智能web代理,如在iPhone里.
Q:如果在电脑里同时设置了智能web代理和超级VPN,那个生效?
超级VPN只在chrome里有效,如果你安装了这个插件,那么在Chrome里以这个插件为准,系统的智能代理就会失效,但不影响IE,Safari等使用系统代理的软件.
你安装了超级VPN,即使"关闭"状态下,系统的代理也是不生效的.
Q:多台电脑同时使用的情况下规则如何同步?
以最后提交一次为准其它电脑会自动同步.
Q:如果我把域名同时加入到白名单(不加速列表)和"加速规则"里,那个优先?
以白名单为优先,比如你把baidu.com同时加入了,但访问的时候是不加速的.
Q:什么情况下需要使用白名单?
我们系统插件默认包含了GFWlist里项目里所有域名,且定时更新.如果你GFWlist里的域名你不需要加速,请加入到白名单里.
其它情况下无需操作.
GFWlist里的白名单我们没有完全采用,因为我们的发现fonts.googleapis.com这个域名被加入到白名单,但实际上中国大陆很多地方已经不能访问这个域名,所以会非常影响网页打开速度.
Why can’t I use VPN after renewal? 
Does VPN use my mobile data? 
How to change email? 
How is VIP charged? 
Why can’t I use the service after renewing? What does unlimited data mean? 
- Reselling or sharing your account
- Heavy P2P usage or massive video downloads
- Using over 10GB/day (VIP3 limit)
Why wasn’t my previous payment deducted when upgrading? 
How is VIP account billed and upgraded? 
Can't connect to 5UF VPN? 
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vip 4 PLAN
Unlimited Traffic
Supports 1 device online; you can buy more connections. Each extra connection adds only 10%.
20% off for 6 months
40% off annually
$8.39 USD
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vip 3PLAN
10 GB monthly traffic
Supports 1 device online simultaneously
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vip 2PLAN
5 GB monthly traffic
Supports 1 device online simultaneously
40% off annually, 20% off semi‑annually
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vip 1PLAN
1.5 GB monthly traffic
1 device online at the same time
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News
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Sep 305UF Version 4.8 Update — Special Release in Celebration of China’s National Day
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Sep 22VIP 4 Just Got 3X Better — Now with 30GB Daily Fair-Use!
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Sep 10Introducing 5UF Version 4.6 — Smoother, Smarter, Stronger
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Sep 085UF Version 4.5 Released – Critical Fixes for Proxy Settings & Data Limit Notifications
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Aug 205UF VPN Update 4.4 – Fixes & Improvements You’ve Been Waiting For
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Aug 19[Notice] www.5ufvpn.com Is Currently Inaccessible from Mainland China – Please Use the Dedicated Access Domain
